Hotel Krystal Cancun, Cancun, Mexico

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360° panorama

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Krystal Cancun

$$$$

Overview

Offering an aqua park and a sundeck, Krystal Cancun hotel is situated in Cancun, merely a 5-minute walk from the Mandala Beach Club. Guests can relax in an infinity swimming pool or benefit from a solarium, a Jacuzzi, and a sauna while enjoying a location in close proximity to the night Coco Bongo Club.

Location

The Mandala Nightclub is located within a 300-metre distance of this hotel, and Cancun airport is approximately a 29-minute drive away. The Krystal is also only a few steps from Palazzo. This 4-star hotel lies 4.5 km from Galeón Capitán Hook.

Rooms

The property offers 502 rooms with a mini-fridge-bar and tea/coffee making equipment, and such modern conveniences as a flat-screen TV with satellite channels and pay-per-view channels. The bathrooms come with a separate toilet and a shower along with shower caps and bath sheets for more comfort.

Eat & Drink

Staying in Krystal Cancun hotel you can choose from 4 restaurants to have dinner at. Guests may find the restaurant La Joya about 200 metres away.

Leisure & Business

Entertainment options, including live performances and cooking classes, are available on site. Relax after a long day with a facial massage, or enjoy your time in a wellness centre.

Licence number: 005-007-000112/2025

Good to know

Check-in/Check-out

from 15:00-23:59

until 12:00

Amenities

Private parking is possible on site for free.

Wireless internet is available in the hotel rooms for free.

Other information

Breakfast

You can start your day with a full breakfast, which costs US$20 per person per day.

Pets

Pets are not allowed.

Building

Year renovated:2012

Number of floors:8

Number of rooms:502

Price calendar

Check availability and prices for your dates now!

Rooms and availability

88 photos

Deluxe King Room

Room size:

32 m²
Bed options:

1 King-size bed

Shower
Balcony

room details +

1010 photos

Club Room Ocean View King

Room size:

34 m²
Bed options:

1 King-size bed

Shower
Balcony

room details +

33 photos

Family Studio Sea View

Room size:

40 m²
Bed options:

1 King-size bed and 1 Sofa bed

Shower
Balcony

room details +

Show 6 more room typesLess

Facilities

Main facilities

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

Swimming pool

Plunge pool

Infinity pool

Air conditioning

Facilities for kids

Children's play area

Children's pool

Kids club

Children's menu

Private beach

Beach access

Sun loungers

Beach umbrellas

Sports & Fitness

Fitness centre
Diving
Snorkelling
Golf course
Yoga class
Aerobics
Fishing

Services

Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club

Spa & Leisure

Infinity pool
Plunge pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Body wraps
Massage
Shallow end
Make up services

Room view

Sea view
City view
Ocean view

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Bathroom telephone

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Show all facilitiesHide facilities

Essential information about Krystal Cancun

💵 Lowest room price	70 £
📏 Distance to centre	10.9 km
🗺️ Location rating	9.2
✈️ Distance to airport	23.7 km
🧳 Nearest airport	Cancun, CUN

Location
street view

Address

The address has been copied.

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500

Map view

Explore hotel location on the panorama

street view

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500

City landmarks
Nearby
Restaurants
Hotels nearby

Landmark

Cancun Convention Center

810 m

Beach

Chac Mool Beach

1.4 km

Landmark

Arrecife Chitales

820 m

Landmark

Museo de Arte Popular Mexicano

2.2 km

Landmark

Water Park at The Grand

1.6 km

Landmark

Parque Ventura Cancun

2.2 km

Landmark

Yamil Lu'um Archeological Site

3.1 km

Landmark

Scorpion's Temple ruins

3.1 km

Beach

Playa Tortugas

2.6 km

Aquarium

Interactive Aquarium

3.4 km

Museum

Cancun Wax Museum

3.3 km

Landmark

Sail Away Cancun

2.5 km

Landmark

Bungee in Cancun

2.6 km

Landmark

Playa Tortuga Ferry Terminal

2.6 km

Harbour

Aquatours Cancun

2.7 km

Landmark

Avenida Kukulkan

4.1 km

Park

arte Garden

3.3 km

Mall

La Madonna

3.4 km

Beach

Playa Marlin

3.9 km

Night club

Coco Bongo

230 m

Night club

Palazzo

20 m

Night club

The City Nightclub

540 m

Beach

Playa Forum

430 m

Beach

Mandala Beach Club

300 m

Night club

Mandala Nightclub

300 m

Paseo Kukulcan km. 9.5 Zona Hotelera

Forum By The Sea

380 m

Night club

Daddy'O

350 m

Amusement Park

Delphinus Dreams

320 m

Punta Nizuc - Cancún 210

Playa Lagarto

430 m

Gallery

Galeria Balance Cancun

530 m

Restaurant

Hacienda El Mortero

210 m

Restaurant

Vips

170 m

Restaurant

Wings Army

180 m

Restaurant

El Mortero Restaurant

210 m

Restaurant

Monkey Business

230 m

Restaurant

Hard Rock Cafe

410 m

Restaurant

Abolengo Cancun

230 m

Restaurant

Hooters Party Center

210 m

Restaurant

Calypso"s Mexican Restaurant

350 m

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8.9 Great | 1510 reviews146 m

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9.1 Perfect | 555 reviews308 m

Beachscape Kin Ha Villas & Suites

8.4 Great | 3093 reviews892 m

Royalton Chic Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

8.1 Great | 899 reviews1.0 km

Presidente Intercontinental Cancun Resort

8.8 Great | 3208 reviews1.0 km

Grand Park Royal Cancun (Adults Only)

8.3 Great | 1551 reviews1.5 km

Reviews of Krystal Cancun

7.8 /10

Very good

2826 reviews

Verified reviews

Discover top-rated options through reviews we verify from our site and Booking.com.

#70 of 272 hotels in Cancun

Our guests’ reviewsWrite a Review

missingKrystal Cancun

L

Lauren

United States

Wrote a review on 13 Jan

Perfect

9.2

Large and above average breakfasts with many options.

0 Helpful

Date of stay: February 2023
missingKrystal Cancun

E

Edith

United Kingdom

Wrote a review on 12 Jan

Very good

7.2

It has awesome setting and very nice and exceptional stuff at reception desk. The breakfast is perfect and good with a great selection of things to eat and drink. I would come here again next year...

0 Helpful

Date of stay: March 2023
missingKrystal Cancun

C

Charles

United States

Wrote a review on 04 Dec

Very good

7.0

The staff was accommodating, the room was romantic, everything was great! The room with working hot water. Besides, the location was convenient for our stay, within 10 minutes' walk of an only mall. We loved that a ferry port was close...
Read more

0 Helpful

Date of stay: November 2022
missingKrystal Cancun

S

Susan

United Kingdom

Wrote a review on 17 Nov

Very good

7.0

Its location just a short walk away from Cancun Convention Center was great and perfect. The hotel met the demands, I definitely want to stay in that area again.

0 Helpful

Date of stay: April 2023
missingKrystal Cancun

Wrote a review on 15 Nov

Perfect

9.8

We only stayed in the hotel for the first 3 nights upon our arrival to Mexico. The hotel is very good located, since it is in the heart of the Zona Hoteliera, close to all facilities, the citz of Cancun, as well as to the...
Read more

0 Helpful
missingKrystal Cancun

A

Alex

United Kingdom

Wrote a review on 13 Nov

Perfect

9.8

Location

hotel is 4 stars and drinking water is only on arrival.

0 Helpful

Date of stay: June 2020
missingKrystal Cancun

Wrote a review on 13 Nov

Perfect

9.4

the location is Great

It wasnt so clean...

0 Helpful
missingKrystal Cancun

K

Kevin

United States

left 1 review

Wrote a review on 05 Nov

Very good

Recommends the hotel

Location8.0

Rooms6.0

Service5.0

Dining5.0

7.0

well-maintained beach

enjoyable pool

great vibe

cold room service

dining service issues

disappointing meal

I had a decent experience at this hotel. The pool and beach areas were well-maintained and enjoyable, providing a great vibe for relaxation. However, I did encounter some issues with room service, as my meal arrived cold and didn't meet expectations, which was disappointing. It's a suitable choice for short stays, but improvements in dining service would enhance the stay.

0 Helpful

Date of stay: September 20246 nightsGroup of friendsStandard King Room
missingKrystal Cancun

Wrote a review on 02 Nov

Perfect

9.4

Cool place ... Really close to the best clubs in Cancun ... Nice pool ... The staff is ok, but really concern about tips (propina). If you dont give it, they treat you really bad, everywhere (pool...
Read more

0 Helpful
missingKrystal Cancun

Wrote a review on 01 Nov

Great

8.2

Did not know that spring break had started...lots of kids from Canada and of course it was noisy...would probably be fine at some other time of the year.

Band stand on beach outside of hotel blasting music from 11am to 4:30pm...Our original room was next to a loud night club but were able to move to another room in the high rise building.

0 Helpful
missingKrystal Cancun

A

Arthur

United States

left 5 reviews

Wrote a review on 23 Oct

Great

Recommends the hotel

Location10.0

Rooms7.0

Service7.0

Dining8.0

8.0

unbeatable location

beachfront vibes

nearby dining options

air conditioning issues

The location is unbeatable, right in the heart of all the action. We enjoyed the beachfront vibes and appreciated the variety of nearby dining options. A great spot for fun and relaxation.

We had some issues with the air conditioning in our room, a bit frustrating. We had to wait for a maintenance staff to address it, but thankfully it got sorted out eventually.

0 Helpful

Date of stay: August 20244 nightsGroup of friendsDeluxe Room Ocean View
missingKrystal Cancun

Wrote a review on 22 Oct

Great

8.6

excelente relacao custo x beneficio. localizacao privilegiada. a estrutura do hotel, a praia em frente, bem como todos os restaurantes, bares, lojas e boates perto do hotel atendem a necessidade do viajante em cancun. voltaria novamente....
Read more

0 Helpful
missingKrystal Cancun

Wrote a review on 20 Oct

Perfect

9.6

The incredible view, the beds are very comfortable and very good service is provided. For a business trip, the location is unbeatable. You can see that the hotel has been remodeled, so it has a more modern look....
Read more

0 Helpful

Date of stay: June 2018
missingKrystal Cancun

M

Mike

United States

left 14 reviews

Wrote a review on 19 Oct

Great

Recommends the hotel

Location9.0

Rooms7.0

Service7.0

Dining6.0

8.0

beachfront access

great location

air conditioning issues

slow service

The beachfront access was amazing 🌊 The location made everything easy. The air conditioning in our room had some issues and took a little while to fix. It was a nice stay.

0 Helpful

Date of stay: August 20244 nightsGroup of friendsDeluxe Room Ocean View
missingKrystal Cancun

Wrote a review on 18 Oct

Needs improvement

5.0

Es un hotel sucio. This is a filthy hotel. Severely understaffed. Hosted a major Spring Break organization - drunk students all over the place and at the same time families with young children. How greedy can you get? Choose your market.

0 Helpful

FAQ about Krystal Cancun

What are the top attractions to visit while staying at the Krystal Cancun?

Guests of the Krystal Cancun can visit Chac Mool Beach, as well as Playa Langosta, located only 1.4 km from the property and 4.6 km away respectively.

What interesting sites can I visit not far from the 4-star Krystal Cancun?

Guests of the 4-star Krystal Cancun can visit Playa Forum (near the accommodation), or the night Coco Bongo Club placed 5 minutes' walk away.

Is there a parking at the hotel?

Yes, the hotel offers public parking on site.

What are our dining options during the stay at the hotel?

Guests of the hotel can dine just outside the property in a highly rated-8/10 according to reviews-restaurant Restaurante Risotto offering Italian cuisine.

Can I have breakfast at the Krystal Cancun hotel?

Yes, guests can enjoy breakfast, served daily in the restaurant of the Krystal Cancun hotel.

What time is check-in and check-out at the 4-star Krystal Cancun hotel?

Guests of the 4-star Krystal Cancun hotel can check in from 15:00 to 23:59 and check out from 12:00 to 12:00. Late check-out is also available upon request.

How much does it cost to stay at Krystal Cancun?

The price for a room in Krystal Cancun starts at $95.

What payment methods are available in the hotel?

At the hotel, you can pay using Mastercard, Visa, and American Express.

What room types are available at Krystal Cancun hotel?

Standard Room, Deluxe King Room, and Guest Room are among the room types available at Krystal Cancun hotel.

Which amenities are included in the rooms at the Krystal Cancun?

All rooms of the Krystal Cancun feature a minibar fridge and coffee/tea making machines as well as a personal safe, some of them boast private bathrooms along with a hairdryer and a shower.

Which facilities are available in the Krystal Cancun?

The Krystal Cancun is equipped with a cash machine and a lift as well as a safety deposit box and 24-hour security for safety purposes.

What spa facilities does Krystal Cancun hotel offer?

At a wellness centre and a spa lounge featured at Krystal Cancun hotel guests can receive such spa procedures as body scrub, pedicure, and manicure. Additionally, a plunge pool, a hot tub, and sauna facilities are offered on-site.

Is there a swimming pool in the hotel?

Yes, the hotel features an infinity pool.

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